FAQ (Frequently Asked Questions)
What brands do you carry?
We carry every major brand. All the normal names. We don’t do generic companies, no ‘house brands’, and we don’t sell anything that is used, or reconditioned/refurbished. See our brands page for more details or let us know if there is something specific that you are looking for.
How do I know I am getting the best price?
Because we GUARANTEE it. That means that if you find it for less, let us know and we will match that price. The only caveat is that it has to be the exact same product in the exact same condition - apples to apples, if you will. That means that last year’s version doesn’t count, and it means that an ‘open box’ (which btw means used – something someone slept on and returned – yuck) mattress is not the same as a brand new, sealed mattress. Yes, people actually try that. See our price guarantee page for all the details.
Do you ship to where I live?
We currently deliver the majority of our products across the continental United States. We use a local delivery service to complete the deliveries in the vicinity around our Southern California locations, and we contract the rest out to nationwide delivery companies. The best rule of thumb is that if our website lets you check out, then you should be good to go. If we don’t deliver a specific product to the area that you live in, our website should prevent you from completing the checkout process.
What do I do if I don’t like my new mattress?
Don’t worry about it, we’ve got your back. Almost every mattress we sell has some sort of trial period to it. Check out our returns & exchanges page for more details.
Do the beds you sell have a warranty?
Yes they do. Since everything we sell is made by a major name brand, you are fully warranted in the event of a problem. The manufacturers give different mattresses different warranties depending on how they are constructed, but each mattress we sell comes with a warranty card from the manufacturer that will tell you exactly what that covers. The only time a mattress purchased from us would not have a warranty is if it is a special clearance, like a floor sample, and those are currently unavailable for purchase online. As always, if you have any questions, let us know.
What forms of payment do you accept?
Here on our website we accept Visa, Mastercard, American Express, and Discover. In our stores we also offer financing options. If you are local here in Southern California, stop by one of our stores to see if you qualify for no interest financing.
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